Terms of service

These terms cover building your BrandStudio and using it. They're between Studio This Limited, a company registered in England and Wales (company number 14859305, VAT number GB439917255), whose registered office is at 30–38 Dock Street, Leeds LS10 1JF ("Studio This", "we", "us") and the business you represent ("you"). By paying a deposit, subscribing or using the studio, you accept them on your business's behalf and confirm you have the authority to do so.

BrandStudio is for businesses. It isn't sold to consumers, so consumer cancellation rights don't apply.

1. What we provide

BrandStudio is a private, online studio designed for your brand. Your team uses it to make social posts and videos from templates we design, at app.brand-studio.co. It has two parts:

• Setup: a one-off fee for us to design and build your studio.
• Subscription: a monthly or yearly fee for your organisation to keep using it.

2. Setup

2.1 Scope. Your setup covers the templates, sizes and animation styles in your quote, priced with the calculator on our website or quoted to you. After you pay a deposit, we hold a kickoff call to agree the details. The build starts when you confirm the scope.

2.2 What you give us. Your brand guidelines, logos (ideally SVG), your fonts and their licence, and a few example posts. Our timings, usually two to seven days of design depending on the package, run from when we have everything we need.

2.3 Changes. You try every template in your own studio before launch. Setup includes three rounds of changes. Further changes, or anything outside the agreed scope, we'll quote for at our day rate before doing them.

2.4 Sign-off and launch. When you're happy with your studio, you sign it off. If you haven't asked for changes within 14 days of us delivering the final round, we'll treat it as signed off. We launch your studio, so your team can export posts, once the setup balance is paid (see 3.1).

2.5 Extra templates later. Additional templates, sizes and animation styles are priced the same way as setup and follow the same terms.

3. Paying for setup

3.1 Deposit and balance. You pay 50% of the setup fee as a deposit to reserve your build. We invoice the other 50% when you sign off your studio, and it's due straight away. Your studio launches as soon as it's paid.

3.2 Deposit refunds. If you decide BrandStudio isn't for you before the build starts, tell us and we'll refund your deposit in full. Once the build starts (when you confirm the scope, see 2.1), the deposit isn't refundable, because it pays for design work we've started.

3.3 If we can't deliver. If we can't complete your studio for reasons that aren't yours, we'll refund everything you've paid for the setup.

3.4 Prices and VAT. Prices are in pounds sterling. They exclude VAT, which we add at the current rate.

4. Subscription

4.1 Price. £49 a month or £490 a year for your organisation, however many people in it use the studio.

4.2 Free first month. Your first calendar month is free. It applies once per organisation: if you cancel and subscribe again later, the new subscription is charged from the start. You give your card details when you subscribe, and the first payment is taken when the free month ends.

4.3 Renewal. Your subscription renews automatically each month or year, and we charge the card you've given us, until you cancel.

4.4 Failed payments. If a payment fails, we'll try the card again over about a week, and your team can keep using the studio meanwhile. If it still fails, the subscription is cancelled and exports switch off. You can subscribe again at any time.

4.5 Price changes. We may change the subscription price. We'll email you at least 30 days before, and the new price applies from your next renewal after that, so you can cancel first if you prefer.

4.6 Agencies. If an agency arranges your studio and pays for it, the agency's agreement with us covers payment, and these terms still cover how your organisation uses the studio. An agency that buys studios for its clients is responsible for its clients' use of them.

5. Cancelling

You can cancel at any time from Billing in your studio. Cancelling takes effect at the end of the month or year you've paid for, and you keep your studio until then. We don't refund part-used periods. If you cancel during your free first month, you won't pay a subscription at all.

Setup fees aren't refunded when you cancel a subscription. Every post you've exported is yours to keep (see 6.2).

6. Who owns what

6.1 Our templates and software. BrandStudio's software and the templates we make, including those designed for your brand (their layouts, animations and code), belong to us. While your subscription is active, we give you a non-exclusive, non-transferable licence to use them in the studio to make posts for your organisation. The licence ends when your subscription does. You may not copy, resell or rebuild the templates outside BrandStudio, or share access with anyone outside your organisation.

6.2 Your posts. The posts and videos you export are yours. You can use them however you like, including after your subscription ends.

6.3 Your brand. Your logos, brand guidelines, photos, videos and text stay yours. You give us permission to use them to build and run your studio, and to fix problems. We won't show your studio or brand publicly, for example on our website or in our demo, unless you agree in writing.

6.4 Fonts. You're responsible for having a licence for your brand's fonts that covers their use in BrandStudio. That means hosting them in a web app and embedding them in the images and videos you export. You confirm that you have that licence, or will get it before launch. We use your font files only for your studio.

7. Using the studio

You're responsible for what your team makes, and for having the rights to the photos, videos and text you upload. You agree not to:

• make anything unlawful, misleading, or that infringes anyone else's rights
• share sign-ins, or give access to people outside your organisation
• copy, reverse-engineer, scrape or resell the studio or the templates
• overload the service or get round its limits, for example by automating exports

The studio has fair-use limits on how many exports can be made in a short time, which normal use won't reach. We may suspend access if these rules are broken, and we'll tell you why.

You're responsible for who in your organisation has access, and for removing people who leave.

8. Keeping the studio running

We work to keep BrandStudio available and reliable, but we can't promise it will never be interrupted, for example during maintenance or problems with the services we rely on. We improve the studio over time, and improvements come with your subscription. We won't remove features in a way that stops your templates working as agreed.

9. Your information

Our privacy policy explains how we handle personal information. Where your uploads contain other people's personal information, we process it on your behalf, only to make your exports, and delete it once each export is made.

10. Liability

10.1 Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law.

10.2 We're not liable for loss of profits, revenue, business or goodwill, or for indirect or consequential loss.

10.3 Our total liability to you under these terms is limited to the amount you've paid us in the 12 months before the claim.

11. Ending the agreement

Either of us can end this agreement if the other seriously breaks these terms and doesn't put it right within 14 days of being asked. We can also end it if you don't pay what's due. If we ever stop offering BrandStudio, we'll give you at least 60 days' notice and refund any subscription you've paid for beyond that date.

When the agreement ends, your access to the studio stops. Posts you've exported stay yours, and anything you owe us is still due.

12. Changes to these terms

We may update these terms. If a change matters, we'll email you at least 30 days before it takes effect. If you keep using BrandStudio after that, the new terms apply.

13. General

• These terms, together with your quote, are the whole agreement between us about BrandStudio.
• You can't transfer this agreement without our agreement. We may transfer it to a business that takes over BrandStudio, and we'll tell you if we do.
• Nobody else has rights under these terms.
• If part of these terms turns out to be unenforceable, the rest still applies.
• We'll send notices to the email address on your account, and you can send them to hello@brand-studio.co.
• These terms are governed by the law of England and Wales, and its courts deal with any dispute.

Questions

Email hello@brand-studio.co. We'd rather sort out a problem by talking first.